Something is coming….

13828_10152823426682207_8492513706592174604_nThis site is on hold at the moment, while I try to figure out what direction to take it.

Thank you for reading, bear with me, it will be worth the wait!

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An open letter in 2 parts to car manufacturers on how to sell cars. Part 2: on “Millenials”….

So, after having tackled the slightly thorny issue of social media, and its use (or rather misuse) by certain automotive manufacturers, there is another closely related subject I want to address. This one is really annoying, as it is pure marketing fiction and used to wrongfully put the blame on young people for everything that is wrong today! This is not a direct guide for car manufacturers, more of my J’accuse!, to help manufacturers avoid blatant generalization based on lies.

Part 2: It’s not the ”Millenial”s’ fault

Scion FRS

Scion FRS

You see, when I was growing up, the working population was segmented in two: Generation X (1960s-1980s) and Generation Y (1990s-2000s). It was all pretty simple, Generation X were the baby-boomers, who had all the jobs, and Generation Y were supposed to one day replace them, and continue in their footsteps.

But then, two things happened. First of all, the Generation X, or baby-boomers, messed up their finances, and created the global financial crises of the past few years. They just spent and spent, with money that they did not have, creating massive financial bubbles everywhere and simply making the world more pear-shaped. The second thing that happened was the appearance of the term “Millenial” by another coked-up, desperate for attention, amateur marketer, who thought it would be a good idea to further differentiate Generation X from the Y. As such, the media, again, went in a frenzy, terming all the Generation Yers as “Millenials”, and in turn shifting the blame for everything that is wrong on them. (I use “Millenial” in inverted commas, as it is not an officially recognised term with a precise definition)

Seriously, look at these New York Times articles.

Basically, according to “scientific reports” (and I use the term lightly, because a cross-sectional study on two years, 1983 and 2003, is far from generalisable or valid), they found that young people are not buying new cars, which is creating all the problems for all the automotive manufacturers around the world. The “Millenial” is depicted as a car-hating hipster, who would rather poke his friends on Facebook, than actually buy a car to go see them. It is all the “Millenial’s” fault that the car industry is dying and blablabla….

This really gets on my nerves. I mean really????? The baby-boomers destroy the economy, create 90% of the world’s problems and then shift the blame on us? I’m not Sherlock Holmes, but here is a more accurate conclusion to what is actually going on:

“Millenials” still like cars. “Millenials” want a new car. For a new car, “Millenials” need a credit approval. For a credit approval, they need a job. For a job, they need 10 years worth of education. For 10 years worth of education, they need money. There is no money, as baby-boomers blew it all on houses in Greece and Mexico.

I mean come on, who has the money for a $40,000 new car straight after school? Us “Millenials” have to work our fingers to the bone, just to be in the chance of maybe getting the opportunity of buying a second hand car. It is ridiculous! Look at this Bloomberg report. Apparently, a baby-boomer, who has money, buys two identical cars, and he is commended for it? Let me tell you this, if a “Millenial” had that kind of expendable income, of course he would be spending it on cars as well, and be a little more creative in the process. Oh, and about the industry targeting baby-boomers instead of younger people, since they have money, yes that is a good idea, but in 10 years time, good luck! You can’t really expect a whole generation to buy your product after you spent a decade ignoring them! Yes Scion and the Honda Element will sell to older people, as they are (with the exception of the FRS) the most dreary cars on the market, marketed as “hip” and “young” (it is called an aspirational purchase, old people buy them to “feel” young). Young people, on the other hand, are not fooled, just because you sell something as hip and cool, does not mean we will believe you.

Volkswagen iBeetle - Why is this cool?

Volkswagen iBeetle – Why is this cool?

The worst part in all this, is that car manufacturers are actually starting to believe the tripe-filled “news” that is coming out on the subject. They are pointing fingers, claiming “Millenials” do not want cars anymore, forcing them to “connect” their cars, and fill them with apps to make them appealing. It’s pathetic! Seeing GM trying to sell me a Chevrolet Aveo with a 7” touchscreen that can read my apps is just plain insulting. No, I do not want a recycled Daewoo because it has an “Ipad-like” screen. I want an exciting car! Put an “I” in front of your car name, like the “iBeetle”, and I will personally vomit on the steering-wheel during the test-drive.

This becomes a Catch-22: Manufacturers think “Millenials” want “connected” cars, so they bring out the same recycled garbage with touchscreens, which is completely unappealing to “Millenials”, so their interest in cars diminish. Are all “Millenials” hipsters? Red Bull would tend to disagree, which coincidentally, is why from my quick research, I have found that one of the most interesting car adverts of 2012 for “Millenials” is this one:

Funnily enough, baby-boomers don’t seem to get it.

Now, some keen marketer would now point that this is not true, “Millenials” want connected stuff, they do not like real experiences and all that nonsense. To that, I would just answer with a simple query: Why are young people so interested in craft-beers and micro-distilleries, if they do not want a genuine, real experience in their lives? We want old-school, not the 1950s future.

Moreover, going back to why “Millenials” will not buy new cars, here are a few other variables to add to the mix: Where are today’s jobs located? Big cities. Where is the worst place to own a car, thanks entirely to baby-boomers legislations and taxes? Big cities. So how can we own and use a car, if you force us to live in a city and do everything in your power to discourage us from buying a car? You know why I do not drive a car in Montreal? Parking is over 300$ a month in total. And I cannot really leave, as I will not get a job in the countryside, so I have to stay in the city.

A few other key variables to also take into account are kids and the cost of driving. As we study longer, and start earning money later in life, we have kids later. So we only really need a big car much later in life. And when you increase the price of getting a driving license to stratospheric heights, don’t be surprised that fewer people will take the test.

So to conclude, as a “Millenial”, I have two things to say:

To baby-boomers: Thanks, but no thanks, leave me alone, sort your own mess out, and figure out your retirement without me, then we can talk.

To car manufacturers: Don’t believe the hype, we want REAL cars that make us smile, not with multiple screens and connectivity. We are supposed to focus on the road after all, right?

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Jaguar F-Type V8 S. Near perfection?

Jaguar F-Type V8S

Jaguar F-Type V8S

Every so often, there comes a car that simply ticks all the right boxes. It is not a supercar, but a car that is almost affordable, and you just cannot stop yourself from thinking about it. You try everything, beg, borrow, steal or offer your personal services, just to be in the chance of driving it. However, if by some miracle you do get a chance to drive it, you are presented with another problem; this one is in the form of a dilemma. As they often say, you should never meet your heroes, as they will never really be able to meet your high expectations, leaving you slightly disappointed. This is because the more you desire something, the more you picture the ideal scenario, and when reality strikes, it is never as good.

I had this problem before, when I drove the Lamborghini Gallardo. It was on a track, in a very controlled environment. I loved the car, but could not help feeling somewhat disappointed, the whole experience feeling a bit too tame. If I get the chance to drive a Gallardo in different circumstances, maybe I will enjoy it better, in the same way loved my time in the Mercedes C63 AMG or Chevrolet Camaro.

Anyway, this year, the car I have been longing to try was the Jaguar F-Type. Ever since the C-X16 concept of a few years ago, I was hooked. I wished, prayed, even attempting to sell my soul, for the chance to drive one. Then, thanks to Harry Rosen and Jaguar Canada, I got the chance to spend 15 minutes in one, in the streets of Montreal. From the onset, this did not look so good. It looked as if it was going to be another neutered experience, meaning I would once again be disappointed by meeting my hero.

Anyhow, the F-Type. In and out of development for the past 20 years, it is the first proper sports car from Jaguar in 50 years. Which car preceded it? The legendary E-Type. Quite a hard act to follow then.

Jaguar F-Type V8S

Jaguar F-Type V8S

From a design point though, Ian Callum and his team have managed the impossible. In my mind, the F-Type is as pretty, if not a little prettier than the E-Type. It is rare to find a car today that is simply jaw-dropping, however at that moment, I was in front of one. Yes, you could argue that the front grille, with its gills might be a bight of overkill, but apart from that, the proportions and the lines are simply stunning. Just how Jaguar will refresh this car in a few years time, without spoiling it, is beyond me. Move to the side, and you notice how low the car is, with that beautifully simple roadster look. The best part of the F-Type, in my opinion is from the back. That rear-end is astonishing, with those swooping ¾ panels, reminiscent of the E-Type and it is superbly complemented by those thin, almost menacing, tail-lights. With this V8 version, you get 4 exhaust pipes, which looks better I find, compared to 2 central ones on the V6, definitely more aggressive.

Jaguar F-Type V8S interior

Jaguar F-Type V8S interior

Step inside, and you are greeted by an amazing cabin. Everything feels great to the touch, and looks as if it will last, unlike in Jaguar’s of old. Some people have complained that the standard steering wheel is too big, but the one I drove had the optional Performance Pack, which provides you (amongst other things) with a smaller, flat-bottomed steering wheel, which is perfectly sized. Once you sit in those beautiful sports seats, you are very low in the car, which is a good thing, as this provides you with a very good seating position. Yes visibility is limited in the rear, but this car is meant for driving, why would you spend your time looking behind you? There is a back-up camera anyway.

The big strength of this car, the pièce de résistance, if you will, comes when you press that little orange button that reads “Start Engine Stop”. At that moment, you literally wake the beast. The engine snarls to life, inundating the cabin with that beautiful V8 growl. To put things into context, the Mercedes AMG 6.2L V8 sounds like a dragster, but this Jaguar supercharged 5.0L V8, developing 490bhp and 625Nm or torque sounds like a roaring lion (or jaguar, conveniently) driving a dragster during a thunderstorm. The best sounding V8? Possibly, can’t decide.

Jaguar F-Type V8S

Jaguar F-Type V8S

Start driving the F-Type, and things only get better. To be honest, I did not get to really push the car, as this was a short city drive in the congested streets of Montreal, so I can’t really say much about the handling or performance. What I can say though, is that in the city, it is a surprisingly easy car to drive. That 8 speed ZF automatic gearbox works a charm, shifting in a very short timeframe, without the slightest jerk. The steering is very precise, while not being too heavy. You can really point the F-Type exactly to where you want it to go. It should be a treat on country roads. The ride also was amazing. Considering how bad the streets of Montreal are, at no point did I find myself being tossed around as you would in any other hardcore sports car. All the while, you are followed by that stupendous soundtrack, the second you touch the throttle. Needless to say, the Performance Pack, with the active exhaust is a must have option!

As with any car, not everything is perfect though. One of the main problems with F-Type, as reported by the automotive press, was the lack of a manual gearbox option. I used to feel strongly about this as well. However, after trying out this 8-speed auto, and seeing how good it was in those conditions, I will be tempted to say that, for this car, you may not need it. Another issue with the F-Type is the boot. It’s minute, however it is a sports car, so is that a problem? One could also argue that, even though it is almost entirely made from aluminium, the F-Type is still a heavy car, at 1.6 tons. But given the power of that V8, do you really notice it? I didn’t… So yes, there are faults with the F-Type, but in the end, it can be debated whether these are actual faults or not.

Jaguar F-Type V8S

Jaguar F-Type V8S

As you may notice now, even though I did not get to push the car much, and even though the drive lasted only 15 minutes in the busy city, I still enjoyed the car. In fact, my enthusiasm for it has not dropped, but actually risen. I want one so badly! I used to be in favour of the V6, but that V8 growl is just such an adrenaline charge, you just can’t go on without having it in your life. That should tell you something about how good the F-Type is. Even Jeremy Clarkson wants to buy one. If you have the money (CAD$100,000 with a few options), and you have a heart, I don’t really see why you would not want one.

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The BMW i3: is it cool?

BMW i3

BMW i3

This week saw the unveiling of a new type of BMW, the i3. What puts this BMW apart is that it is a departure from what BMW usually stands for. You see, for almost half a century, BMW has been know as the producer of some of the world’s best engines, petrol engines at that.

However, with the i3, BMW is entering a new genre, the electric car. It is not totally new for them though, back in 1991 at the Frankfurt auto show, BMW had unveiled the E1, a small electric concept car, with 100 miles of range and a 32Kwh motor. From then on, BMW continued their research in electric cars, showing off other prototypes, but nothing came out of it until now.

BMW i3 chassis

BMW i3 chassis

The i3 is the first in the new sub-brand of BMW, followed later next year with the i8, a hybrid electric sports car. So what is so special about the i3? It is just another manufacturer cynically launching an electric car in order to meet more stringent environmental standards after all?

Yes in a way, but the i3 is also interesting on many levels. First of all, it is rear-wheel drive and produces 168bhp and 250Nm of torque. This should make it fun enough to drive. However, many other electric cars offer similar amounts of torque and power, yet are quite dull to drive quickly. The main fault for this has been weight, as batteries are very heavy. To address this problem, BMW has worked extensively on the car to dramatically reduce weight. Through a novel use of a carbon fibre reinforced plastic and aluminium for the body structure, as well as a simplistically functional interior and other weight saving measures, the i3 is expected to weigh only 1195kg. That’s 15kg less than a 1991 E30 BMW 325i, which had a similar power output.

BMW i3 interior

BMW i3 interior

Now, I am not saying that an i3 is a replacement for a E30 325i, an electric car will never make such an exquisite sound, however, dynamically, they may be similar (once you remove all the electronic assistance that is). So on paper at least, the i3 looks like it could be fun to drive. There are however two major flaws.

The first one is pretty common for BMW: the price. At 35,000€ (in France, including subsidies), it is a lot of money for a small car. Similar price as a 1-series though. It could make sense, if not for the second flaw, this one common to electric vehicles in general: range. The i3’s range is 160km…. This can be extended to 260km, with a 5,000€ option for a range extender engine that weighs 100kg.

BMW i3

BMW i3

Still, with that range, the i3’s price does not really make sense. It also takes 8 hour to charge…

And yet, for some reason, I find myself attracted to it. And thinking about it, if money was no problem, I would probably get one, solely for city use. You see, as much as I would love to have a BMW 1M as a daily driver, when I am stuck in traffic, I just feel bad for the engine and clutch. But with an electric car, there is no problem. And if it is fun to drive, why not have fun in the city? It is a funky car after all, and I love that interior.

BMW i3

BMW i3

If you want a car to use outside the city though, or drive more than 100km every day, the i3 is definitely not for you. As a car, the i3 makes little sense, but as urban transport, it does. However, the next car, the i8, with its combined 354bhp could be interesting. Wait and see…..

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An open letter in 2 parts to car manufacturers on how to sell cars. Part 1: Don’t solely rely on social media

So, as you may have noticed from glancing at the news, it is not all sales and happy-faces for a lot of manufacturers around the world. Sure, the big players, such as Volkswagen, BMW, Ford, Toyota or General Motors are raking in the profits, but not everyone is on the same boat. Many reasons can be found for this problem, the usual one being “the economy”. So as every news-reader and columnist have their reason and solution for the fall and failure of car sales in Europe and North America, I thought I might as well publish my two cents to all this. Hey, maybe someone will read this and things may change, who knows?

I have decided to do this in two parts. The aim here is not to point the finger at this person or that problem, but rather to give a best practices guide to car manufacturers on some of the things to do, or to avoid. I have been following the industry for some time now, and have arrived to some conclusions.

Part 1: On the topic of #social #media.

The Road to Social Media

The Road to Social Media

Social Media. Two words that every marketing manager must know. It is a bit like the SEO (Search Engine Optimization) from a few years ago, the solution du jour. Many marketers will have no idea what it is, but they feel obliged to use it. TIME magazine will write about it, about a gazillion books a year will be published a year on the subject, and about every analyst claims it is the only future.

But here is the thing: it’s not. Not by far.

Don’t get me wrong, social media is important. It does allow a brand to directly interact with consumers, to build loyalty and to understand the small guy. No one can deny this. However, as with every new miracle solution, too many marketers will believe that it is the solution for them; that social media will do anything for them. It will design a car, develop the car, sell the car, drive the car and even recycle the car. Why bother with an expensive advertising campaign, when a simple #buyme will suffice? Moreover, social media is mostly free.

To quote De Gaulle: “Non!”

Social media must be complimentary, but not the only strategy.

Let me illustrate this with a simple case study:

Lincoln Motor cars, a brand with a big problem. In the past, Lincoln got away with rebranding Fords and selling them at a premium, appealing to taxi drivers and old people. However, when the old people died, and taxi drivers moved to the Toyota Prius, they had a problem. For one thing, the American consumer was now more educated. A body-on-frame car was no longer enough. The car must be different enough to justify the price, and actually be premium to justify the price. Relying purely on branding was not enough. So what should Lincoln do? They started with a new car, the MKZ, a good car, in my opinion. However, it would not appeal to younger people, a vital market segment if Lincoln wants to survive. So what did they do?

Well, one very bright marketer, probably after reading the latest TIME magazine and having attended a Facebook workshop, thought: “Hey, let’s be hip and use social media!” The Superbowl was coming up, and they needed an advert. Instead of paying millions for a good advert, why not ask Twitter to design their advert? What could go wrong?

So they drafted a mediocre talk-show host, Jimmy Fallon, to “curate” Twitter messages in order to come up with a story for their advert. Inevitably, there was a hashtag: #Steerthescript… They talked about it everywhere, hoping to rejuvenate the brand. It was embarrassing, kind of like your Grandad asking you to Like his Facebook picture of him planking. The worst part is the people who “tweeted” were not Lincoln drivers, or people who knew what a Lincoln was, just Twitter users, the type of people desperate for their 2 seconds of fame.

They ended up with this 1 minute 33 second spot, aired during the #Superbowl. It was horrible. Here it is: (funnily enough, the full video is no longer findable at Lincoln’s page, they probably realized their mistake, so if this one does not work, let me know)

Notice anything wrong? Here are a few key questions to muse about: What is the key message (and how does it relate to the car?)? What is the brand value promoted? What do you remember from the car? Would you buy one?

See what I mean? A waste of space, is what it is….

Funnily enough though, Lincoln also aired this “professional” advert at the Superbowl as well. So easy, yet says so much. Comparatively speaking, this is Oscar material.

Dodge Can't Tell The Difference Between Its Own Car And A BMW

Dodge Can’t Tell The Difference Between Its Own Car And A BMW

See where I am going with social media? It is often used in a cynical way by clueless marketers who are just looking for the next miracle solution.  They will usually think it up, and then outsource it to some clueless intern, who will just mess things up. Like this Dodge tweet, from a person who has no idea what the car he is supposed to promote looks like.  (kudos to Jalopnik for the picture!)

Let me share a little secret with you marketers (and I have the right to do so, I have studied the subject): There is no such thing as a miracle solution.

As I said, social media is good, when used properly. It is not an end in itself, but a means to an end. It must be used as a complementary strategy to regular marketing strategy. The most important use I find to social media, is when building a brand image. Social media should be used to encourage users to take part in the brand personality, to make them “live” the brand. You need to build a brand that people will aspire to. And yes, this still starts with traditional adverts, such as TV or online commercials, to set the scene. Look at the Mercedes-Benz AMG page for example. What are the key components? User vehicles (so building the community), promotional material (video and pictures), news, travel ideas and relevant open-ended questions. In other words, something to help people aspire to the brand. No matter what the alarmists say, brands still make us dream.

Look at this Jaguar F-type spot. No words or gimmicks, but you understand what the car is all about.

So make us dream, just don’t expect us to #build that #dream as well.

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